ABOUT US In 2008, we opened our doors on the site of the historic J. Franklin Styer s Nursery in Glen Mills, PA with the aim of transforming the local garden center into a celebration of community and seasonality. This nursery is steeped in history. Styer s was the oldest exhibitor at the Philadelphia Flower Show (since 1890) and supplied the flowers for the White House Rose Garden.
The caf started out as a simple coffee bar and has evolved into the area s eminent seasonal restaurant, sourcing ingredients from farms and co ops throughout Pennsylvania, New Jersey and Delaware. In 2012 we opened our second location in Westport CT, and our third in November 2016 in Palo Alto, CA. We look forward to adding our fourth location, including our second event venue in Devon, PA followed by our fifth caf location in Bethesda, MD.
Creative, passionate, engaged
Crafts details meticulously within a team, and independently, through impeccable organization
A master in logistics, including time maintenance, team building, and wizz with a floorplan
Loves food! Talking about it, eating it, selling it
Orchestrates milestones moments for their clients, while enlisting patience, understanding and empathy
Innovative, always one step ahead, pushing brand creativity, bandwidth and propelling developing programs
Hustle and heart knows how to kick into gear and be invested in an exceptional end-result
POSITION SUMMARY Uphold the service standards of URBN Food and Beverage and Terrain Events to provide friendly and responsive service to create an exceptional experience for all our clients. Work hand in hand with Event Director, Sales Manager and Events Managers to reach quarterly goals through the successful execution of Terrain Gatherings events including (but not limited to) weddings, showers, private dining, special events, fundraisers, festivals and off-site events.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Allocation of all events amongst the operating team after the transition from the sales team; monitor the planning process of all team extensions, while retaining the planning of high profile events.
Monitor event platforms to ensure prompt response to event introductions, client correspondence and inter-team correspondence. Monitor the correspondence, used language, accuracy of information and timely response of all Event Managers and Coordinators.
Creating detail-oriented timelines, menus, rental agreements and contracts for all events to clearly outline costs and procedures to our guests while maintaining the venue ascetic. Monitoring the performance and standards of all team extensions.
Responsible for coordinating with contractors during the event including music, floral, beverage, photographer and all other necessary vendors
Building and maintaining customer relationships after transitioning with our Sales Team; fostering a positive relationship based on impeccable customer service
Providing clear and prompt communication with guests through the planning process and acting as a senior point person the day-of the event
Responsible for the balanced workload, assigned tasks and professional development of Event Managers
Guide Event Mangers, Event Coordinators, FOH and BOH staff to ensure a smooth execution of all event that lives up to the reputation of terrain Events
Recruitment, scheduling, hiring, firing and payroll of all staff as needed while monitoring labor costs, gratuities and pay-outs while maintaining COGS control outlined within yearly budget
Processing of all event invoices while maintaining COGS control outlined within yearly budget
Ordering and COGS reconciliation of all alcohol program needs
Collaborate with the retail partners during joint campus and promotional events; co-author a calendar of events to propel brand and fiscal needs
Maintaining event facilities upkeep and improvements including all event equipment; established as the point person for all campus wide events, event facilities and emergency contacts, including local law enforcement, alarm systems, and facilities department.
Management of Banquet Chef; monitoring schedule, deliverables and team performance with the assistance of the Culinary and Event Director; collaborate with culinary team for quarterly menu development
Collaboration with retail partners for venue initiatives and needs; calendar events, promotional events.
Ensures health and safety measures and liquor laws are obeyed, particularly those prohibiting service to minors and intoxicated person
Work with Events Director to reach quarterly events goals through routine scheduled meetings
A minimum of 3-5 yrs. experience as a catering or restaurant manager
A minimum of 2 yrs. experience in bridal or equivalent event management
A minimum of 2 yrs. experience managing senior leadership
ServSafe and alcohol handling certified (TIP/RAMP Certification)
Strong work ethic and excellent multi-tasking skills
Personable and professional demeanor
Ability to work in a standing position for long periods of time (up to 8 hours) , nights, weekends and holidays
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about all URBN brands at www.urbn.com.
As an URBN employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more.
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.