Job Description

JOB SUMMARY:

Delivers exceptional customer service through personal contact with customers

Interacts with and assists customers

Answers the telephone and rings on register

Processes balloon orders

Handles Personalization Studio orders

Assists in receiving and stocking procedures

Unloads merchandise from trucks

Checks in shipments

Stages merchandise for the sales floor

Packs out merchandise

Top and down stocks merchandise

Assists in merchandising procedures

Responsible for maintaining assigned sections in store as determined by the General Manager

Sets and maintains merchandise presentation planner (MPP)

Sets and maintains plan-o-grams

Flexes and fills seasonal aisles

Ensures proper labeling and signing

Sets and maintains ad in-stock

Executes corporate directed price changes and clearance markdowns

Assists in ensuring data integrity

Assists with seasonal packaway

Performs other duties as needed

Job Requirements

KNOWLEDGE SKILLS & ABILITIES:

Excellent verbal and written communication skills

Good planning and organizational skills

Ability to multi-task

Creative thinking

Ability to maintain composure under pressure

Ability to lead, delegate and motivate staff

Physical Requirements

Lift, push, pull 25 lbs

Frequent kneeling, bending and stooping

Climb ladders

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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