Ops Analyst I-TradeMgmt - Park Hudson International LLC
Park Hudson International LLC
: $30,180.00 - $47,590.00 /year *
: Hospitality - Lodging/Resort/Travel
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The Operations Analyst I Trade Management is responsible for working effectively with other team members to successfully complete projects or segments of projects that provide analysis and solutions to business problems and needs. These projects are related to system redesign as required by either the business line, industry mandate or client exception. S/he understands and reviews project plans, participates in all aspects of product delivery, and coordinates with key individuals to provide analysis and support to ensure that all affected areas are represented in each project and are in agreement with the final requirements. This includes review of market requirements, coordinating user testing and implementation of new processes.In addition, the Operations Analyst I may implement and train operations personnel on new as well as existing applications as defined in a project or product roll out plan.
1. Project Planning - Assist in the life cycle of a project, including project scoping, planning, requirements definition to issues resolution, testing, training, data conversion and implementation, while maintaining the use of project methodology.- Coordinate testing resources from various systems areas such as GTPS, SONIC, Infomediary, MERVA.- Review and execute test scripts to ensure proper end to end test.- Compile testing results and provide feedback and analysis to clients on the testing results related to SWIFT and proprietary file ( FTP, Charles River ) testing feeds.- Manage internal and external testing requests ( client requests , requests from other system areas, sub-custodian network requests).- Identify and interview key individuals to gather needed details and direction to define business requirements.- Write business cases, business requirements, functional specifications, and user acceptance test plans with minimal direction and coaching for use by Systems.
2. Project Management - Follow up on open items.- Act as a liaison between business units and Systems.- Assist in the production of procedure documents and training material.
3. Analysis - Recognize patterns in complex information and identifying key issues. - Understand technical concepts and effectively link them to the business needs.- Contribute ideas and solutions to management to enhance deliverables.
4. Quality Control - Organize and participate in User Acceptance testing and logging results. - Perform quality control and comply with performance standards/best practices.
Required Function 6:
Education level and/or relevant experience(s) - College degree or equivalent work experience.- 2 to 3 years of industry or project experience.
Knowledge and skills (general and technical) - Interpersonal skills. - Ability to communicate professionally with others.- An aptitude for analytical and problem resolution.- Self Starter, proactive, and objective oriented.- Demonstrated ability to execute project activities (tasks) with little direction, and plan time effectively to meet project dates.