Warehouse Operations Supervisor -295

  • Kutztown, PA

Employment Type

: Full-Time


: Warehousing/Logistics

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The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the supervising warehouse personnel and achieving daily production goals.

Essential Duties & Responsibilities :

Operations Management

  • Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations to meet goals
  • Provides direct supervision to warehouse personnel matching skill and background of personnel to work required.
  • Supervises all inbound and outbound shipments to ensure they are correct and carried out in a timely fashion
  • Ensures that equipment is utilized in the most efficient manner
  • Coordinates the maintenance of equipment with management
  • Reviews the daily work objective and determines productivity requirements to produce during the shift to meet the overall building objectives
  • Partners with other leaders to balance labor ensuring appropriate levels of staffing
  • Drafts and submits daily end of shift report
  • Makes recommendations to management on initiatives and programs to improve operations and works on those programs
  • Employee Relations/Development

  • Conducts the daily pre-shift meetings covering previous shifts productivity, operational problems, forecasting workload and any other pertinent company information
  • Assists in developing a program to train and motivate personnel for increased effectiveness
  • Assists in developing a program for all new personnel and ensures the onboarding program is followed
  • Manages and maintains good human resources practices with direct reports, and adherence to established corporate and department policies and procedures
  • Works with Management and Human Resources to resolve employee relation issues, discipline actions, problem resolution and terminations
  • Provides feedback, coaching, guidance, and recognition to enhance personnel s skill development
  • Plays an active role in employee development and talent selection.
  • Provides regular coaching and constructive feedback on performance, prepares and delivers hourly performance reviews
  • Maintains accurate timekeeping records
  • Exhibits a commitment to self-development by staying current on information, tools, and systems
  • Travels to other warehouses and participates in department or company meetings, as necessary
  • Safety and Security

  • Ensures the safe, clean and efficient operation of the warehouse to meet service standards
  • Supports all safety programs and OSHA compliance to ensure a safe work environment for all employees
  • Follows documented processes for reporting, analyzing, and following up on employee injuries and accidents.
  • Ensures employees complete a daily pre-flight and reviews daily
  • Requirements:

  • Bachelor s degree in Supply Chain, Business or related field, or at least 1-5 years of supervisory experience
  • High School Diploma required
  • Experience with Warehouse Management Systems (Manhattan preferred)
  • Ability to work in fast paced, quickly changing environment.
  • Ability to handle changing priorities and use good judgment in stressful situations
  • Experience with seasonal work forces is a plus, but not required.
  • Experience with or desire to learn performance metrics, process improvement, and Lean/Six Sigma tools.
  • Working knowledge of Microsoft Office applications
  • Working knowledge of warehouse / mechanical equipment
  • Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
  • Excellent talent management and team building skills
  • Excellent verbal, non-verbal, and written communication skills
  • Excellent customer service skills specifically with external clients
  • Excellent analytical and mathematical skills
  • Bilingual English/Spanish preferred, may be required in some locations
  • Other:

  • Ability and availability to work irregular or extended hours including nights, weekends and holidays as needed by the customer.
  • Must be able to stand/walk for up to 10-12 hours.
  • Lift and move totes up to 50 pounds.
  • Regular bending, lifting, stretching and reaching both below the waist and above the head.
  • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length.
  • Should be able to work in environments with variable noise levels, lighting conditions and temperature variation and able to access all areas of building without limitations.

  • Associated topics: dockworker, forklift operator, logistics, logistics intern, material handler, operator warehouse, trainee, unloading, warehouse agent, warehouse technician

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