• Jay Peak
  • $32,630.00 -43,940.00/year*
  • White River Junction , VT
  • Administrative/Clerical
  • Full-Time
  • 1700 VT-14

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description

SUMMARY The primary duties of a switchboard operator include answering telephone calls, which may consist of multiple lines and extensions. Switchboard operators must answer calls using professional telephone etiquette. Operators transfer or direct calls to the party the caller requests or determine where the caller should be directed, based on information about the purpose of the call.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

  • Answer basic questions about the resort for callers who don't need to be transferred to another extension.
  • Give directions to the resort, departmental contact or staff information.
  • Possess a pleasant phone demeanor and strong written and verbal communication skills.
  • Detail-focused to provide names, telephone numbers and accurate information about callers and employees.
  • Provide top-notch customer service skills when interacting with both employees and external business contacts.
  • Other duties as assigned, which could be directly related, or unrelated to the original position.
  • SUPERVISORY RESPONSIBILITIES

    This job has no supervisory responsibilities.

    Position Requirements

    QUALIFICATIONS

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    EDUCATION and/or EXPERIENCE

    One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

    LANGUAGE SKILLS

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    MATHEMATICAL SKILLS

    Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    REASONING ABILITY

    Ability apply common sense understanding to carry out simple on or two step instructions. Ability to deal with standardized situations with only occasional or no variables.

    COMPUTER SKILLS

    Proficient with Microsoft Excel, Word, Outlook, internet access and E-mail.

    OTHER SKILLS & ABILITIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    PHYSICAL DEMANDS

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 25 pounds.

    Specific vision requirements of this job include close, distance, color, and peripheral visions as well as depth perception and the ability to adjust focus.

    WORK ENVIRONMENT

    The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently exposed to outdoor weather conditions.

    The noise level in the work environment is usually moderate.

    RESORT CONDITIONS

    This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.

    Full-Time/Part-Time Full-Time and/or Part-Time Shift Various Shifts Seasonal / Year Round TBD Perks / Benefits Hourly employee perks include a free Season Pass (for themselves & dependents), considerable discounts on childcare, lessons, rentals, waterpark, lodging, food, skating, spa & more. Number of Openings 5 Location Jay Peak, Inc

    This position is currently accepting applications.




    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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