A Display Experience Lead serves as an expert in several key areas of the business, supporting the store leadership team in creating a profitable and customer-centric environment. In collaboration with the Visual Merchandising Manager, they support the display process 20 hours per week to curate and craft a compelling environment through the application of display. The other 10+ hours per week, the Display Experience Lead supports selling, service and daily operating procedures toimpact the customer experience.
VISUAL & BUSINESS OPERATIONS Plan proficiently: collaborates in the display planning process through idea generation, sketching presentations and group discussions Apply visual direction: applies seasonal direction and inspiration provided by the Home Office to achieve the big ideas for the season while meeting the unique needs of the store Prioritize productivity: effectively prioritizes projects and monitors progress with timelines; ensures productivity and urgency during non-selling hours; communicates progress with the team Display execution: constructsall window and interior displays; utilizes expertise in power tools& building three-dimensional workto ensurecraft of all displays are high quality
BRAND EXPERIENCE Customer engagement: supports an environment of genuine customer connection, acting as a brand ambassador; as an empowered team member, exercises decision-making skills to enhance the customer experience both visually and operationally Flex & support : flexes and supports the weekly processes to impact the in-store and omni-channel customer experience Retail experience: supports leadership to meet or exceed sales, payroll, and shrink goals through an awareness of how visual and business operations come together to create a compelling customer experience
PEOPLE & LEADERSHIP Lead & contribute: is a visual and operational leader and mentor to the Customer Associate team; includes collaboration, participation and support in morning and closing meetings Manage visual support: ensures all display support is informed, productive and monitored; follows guidelines to support the internship program where applicable Model the way: exhibits a deep understanding of loss prevention, inventory control, and all other policy & procedure; strictly adheres to safety guidelines Grow: is responsible for own development and professional growth; applies feedback from leadership
COMMUNICATION & RELATIONSHIPS Effectively communicate: possesses strong written and verbal communication skills; appropriately filters and communicates presentation priorities and initiatives demonstrates adaptability by redirecting priorities for visual and operational responsibilities or as needed to work through problem-solving scenarios Build Relationships: builds and maintains productive partnerships with members of the store leadership team contributing to a culture of strong communication and teamwork Connect with the community: engages the community through display workshops and events, acts as a brand ambassador while in platforms representing the company
Associated topics: 3d, demo, digital, display, environment, floor sets, light, showroom, store, visual
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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